POLICIES
Thank you for shopping with Third Eye Threads. The policies below explain how we handle orders, payments, shipping, digital products, returns, and personal information.
Last updated: September 24, 2026PRIVACY POLICY
When you place an order with Third Eye Threads, we may collect information such as your name, email address, phone number, billing information, shipping address, and order details. This information is used to process your order, provide customer support, deliver products, and contact you when necessary about your order. Squarespace's commerce platform supports collection of customer information such as name, email, phone number, and billing/shipping information for order fulfillment.
Payment information is processed through the payment processor connected to this website. Payment processors may have their own privacy policies governing how payment information is handled.
We may also use information to communicate with customers who have chosen to receive marketing emails or other updates from Third Eye Threads.
We do not sell your personal information.
Third Eye Threads uses Squarespace to operate this website and online store. Squarespace may process information necessary to provide website, commerce, security, and related services.
You may contact us at thirdeyethreadsv1@gmail.com with questions about your personal information or this Privacy Policy.
TERMS OF SERVIce
By using this website or purchasing a product from Third Eye Threads, you agree to these terms.
All product descriptions, images, prices, and availability are subject to change without notice.
You agree to provide accurate information when placing an order. Orders may be canceled or refunded when necessary due to incorrect pricing, product availability, suspected fraud, or other circumstances affecting our ability to complete the order.
Products purchased through this website are for personal use. Digital products may not be copied, redistributed, resold, uploaded, or shared without permission from Third Eye Threads or the applicable copyright owner.
All written content, artwork, book covers, graphics, branding, and other original materials on this website are protected by applicable intellectual-property laws.
Third Eye Threads reserves the right to update these terms as the website and business change.
Book Orders
Book orders usually ship within 10 days.
Once your order has shipped, delivery typically takes 24–48 hours (within 2 days), depending on the shipping carrier and destination.
Tracking information will be provided when available.
Delivery times may vary due to carrier delays, weather, incorrect addresses, or circumstances outside of our control.
Please make sure your shipping address is correct before completing your order.
DAMAGED OR INCORRECT ORDERS
If your paperback arrives damaged or you receive the wrong product, please contact us within 7 days of delivery at:
Please include your order number and photos of the issue so we can assist you.
SHIPPING POLICY
Book Orders
Returns for paperback orders are handled through our fulfillment partner and are subject to their return requirements.
We do not accept returns simply because you changed your mind or no longer want the product.
If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery at thirdeyethreadsv1@gmail.com with your order number and photos of the issue.
We’ll review the issue and provide the appropriate next steps.
RETURNS & REFUNDS
Third Eye Threads sells digital ebooks and interactive digital products, including:
Metaphysical Anatomy of the Human Body — Ebook
The Lie of the Light — Ebook
Awakened — Interactive Ebook
Digital products are delivered electronically after purchase using the email address provided during checkout.
Because digital products can be accessed electronically, digital purchases are generally non-refundable once the product has been delivered or accessed, except where required by applicable law or when there is a technical problem preventing you from receiving the product.
If you have trouble accessing a digital purchase, contact thirdeyethreadsv1@gmail.com, and we will help you resolve the issue.
Digital products may not be copied, shared, resold, distributed, or made publicly available.